Discomfort, irritation, impatience. It’s been 40 minutes since we were informed that “the clerk in the toilet is having lunch”. Those of us who have been waiting, knowing that everyone deserves a break in their working day to eat, were already worried, because, given that, this moment began after two in the afternoon.
Two women who provided information and offered to wait “because it won’t take long” served those who came to the store to buy the five controlled staples. At almost three o’clock in the afternoon they asked permission to dine. “I haven’t had water since the store opened,” the youngest said, and went to look for her well. The one next to her stayed there, “because I dine right here without leaving my seat, but they have to give me a chance, so sit over there.”
People kept coming, one to the other saying “you have to wait, they’re having lunch” and time went by, and by the way at 3:30 in the afternoon the clerk from the cleaning department still didn’t show up. We began to wonder how many lunch hours this store actually had, and how much longer we would have to wait.
I know that by positioning themselves on the side of the store employees, customers can be unfair and heartless, believing that we are robots and should swallow food in the blink of an eye. However, on the part of the buyers, we want to come and decide what we need in a few minutes in order to leave the establishment in the shortest possible time.
Things got uglier when a young couple arrived, perhaps with a four-year-old child by the hand, and the mother and youngest made their way to the entrance, ready to climb the stairs towards the grocery area. in MLK.
– Listen, you can’t go upstairs, the girl from that department is having lunch, – the one who ate in front of everyone pointed out to him … – But I want to go up and see what is on sale just in case. there is everything that might interest me, ”and before the repeated refusal, she turned around, indignant, and said to her husband:“ This does not happen in another country, in another place, if a worker is having lunch, there should be another in his place. . We can’t leave unsatisfied and nobody cares. They left, so to speak, and left an atmosphere charged with opinions for, opinions against, protests aggravated by delay and the face of repeated discontent.
I do not think that when comparing it is necessary to mention a geographically distant referent who has similar shops or establishments here, the work of which can be exemplary. For the rest, and I appeal to the sympathy that is so often demanded of me, let’s switch roles so that in both we realize that respect and good treatment should prevail first of all.
On the other hand, discipline is introduced in accordance with schedules in the workplace. Each worker has the right to lunch, and this is not discussed, but a schedule is set in which everyone eats their food in a checkerboard pattern. The service does not stop, and we are all satisfied.
Source: Juventud Rebelde